INFORMATION 

FAQs & REGULATIONS

FAQs

 

Are the starting places limited?

Yes, the starting places are limited in all categories. As soon as the starting places are sold out, no re-registrations and no more registrations are possible!

How can I deregister from the run?

If you cannot take part in the run, please cancel your registration by e-mail. Send us a message to info@zuerichmarathon.ch.

IMPORTANT: Without participation cancellation and fulfilment of the participation canellation conditions, no entry fees will be refunded or carried over to the following year!

How can I transfer a starting place? (Person/Category)

Until the official registration deadline on 31 March 2023, you can change your starting place as long as there are still bib numbers available in the categories. To do so, send an email to: info@zuerichmarathon.ch. After the official registration deadline, rewrites are no longer possible. You will have to buy your own race number (available while stocks last).

 

Where do I drop my transponder after the race?

There are transponders integrated in the start number which do not have to be handed in after the race.

 

Is there a guarantee for the desired T-shirt size?

No, unfortunately we cannot give a guarantee here.


I lost my Race Result confirmation or postage receipt? How can I still get my start number?

All participants will receive a personal e-mail after confirmation. Please be sure to bring this confirmation e-mail to get your start number.

 

I did not receive a confirmation email? How should I proceed?
Maybe you did not specify an e-mail address when registering, or you have a new e-mail address now; therefore the e-mail could not be sent. Please send us an e-mail to info@zuerichmarathon.ch and let us know your current e-mail address. 

 

Will I get a refund if I re-register for a shorter distance, e.g. from marathon to half marathon?

No, there is no right to a refund. In case of a re-registration into another category, the performance of the starter package will automatically be adjusted as well!

Are late entries still possible after the registration deadline?
No, late entries are possible as long as bib numbers are available.

Can I cancel a paid place with a medical certificate and get the money back?
No, see section Regulations.

Can I take out participation cancellation in case I cannot start?
Yes, with the online registration (Race Result) a participation canellation can be taken out. You can find the general conditions below or at the online registration. 

My address has changed; where do I communicate this for the change to be made in the start list?
Send us an e-mail to info@zuerichmarathon.ch.

My e-mail address has changed; where do I let you know so that I don't miss any information?
Send us an e-mail to info@
zuerichmarathon.ch.

Will the start number and starter package be sent?
No. The start number and starter package can be picked up at Jelmoli during the Runnerx Experience Week.

Does the start number have to be collected in person?
The start number can be collected by another person if they present the registration confirmation and a copy of the participant's ID.

 

Is the Zurich Marathon route the same course as at the 2014 European Championships in Zurich?
No, see section Route & Plans.

Will I get my entry fee back if the marathon cannot take place?
If the race cannot be held or only partially held due to force majeure, unforeseeable risks or official orders, there is no entitlement to a refund of the entry fee.

Are the starting places limited in 2023?
Yes, we regularly inform you via social media or our newsletter how many free starting places we still have. It pays to register early.

Are there special offers for companies?
Yes, you can find more details under "Corporate Package" or "Team classification".

I am interested in supporting the Zurich Marathon as a volunteer. Where do I apply? 

Please send your request to helfer@zuerichmarathon.ch. The volunteer tool will be available shortly.

How do I register several people at the same time?

Would you like to register and bill several people at the same time? Use our group registration.

When will the Zurich Marathon 2023 take place?

The 20th edition of the Zürich Marathon will take place on Sunday, 23 April 2023.

Regulations

Competition rules at the Zurich Marathon

This competition regulation is an integral part of the contract between the organiser and the participant. The organiser decides on the interpretation of the provisions of these regulations and is entitled to change them.

Regulations 2023       

Valid for registrations from Mai 1st, 2022

Sportograf Privacy Policy for Events

At our event, Sportograf Digital Solutions GmbH (web: www.sportograf.com) will be our media partner and exclusive photo service provider.

If you participate in an event at which Sportograf (hereinafter referred to as "we") has been commissioned as an exclusive photographic service by the Organizer, we may collect photographic and video material on which you can be identified personally, possibly with your event participant number (e.g. start number).

We use the data collected at the sport events to fulfill our obligation as a photo service provider under the underlying contract with the Organizer and in our own economic interest to sell the photos of the event to the interested participants via our website www.sportograf.com. Through many years of experience in the field of event photography, we can ensure that participants of sports events will be informed transparently that Sportograf will be used as an exclusive photo service provider. Furthermore, every participant of such an event must expect that the Organizer or his cooperation partners will sell photos of such events as souvenirs. Your personal data will not be passed on to third parties. We only use photographers who we have obligated to comply with data protection laws in accordance with any applicable data protection regulation (such as, by way of example, the EU General Data Protection Regulation).

In addition to the manual photo search with the help of location and time, we also oer a search with the help of the start number or a picture (selfie).

In the latter case, we determine the anonymous and non-personal characteristics of the participants with the help of an algorithm, regardless of the start number, with the help of which the personal images can be found later.

 

The legal justification for the data processing is our aforementioned legitimate interests according to Art. 6 Para. 1 lit. f GDPR. You have the right to object to this processing.

You can find more information on how we handle personal data and regarding your right of objection in our privacy policy available at https://www.sportograf.com/privacy

 
 
Disclaimer

By registering, I accept the organizer's invitation and disclaimer (part of the competition regulations) for all types of damage. I will not make any claims against the organizer or the sponsors of the run and their representatives for any kind of damage and injury that may result from my participation. By registering, I accept the Zurich Marathon competition regulations. I declare that I have trained sufficiently to participate in this competition and that I am physically healthy. The medical personnel are authorized to take me out of the barrel if there are any threatening signs of damage to health. I agree that the data mentioned in my registration may be used for the purpose of the event and sponsors, provided that the applicable data protection law allows this. Without a written notification to us (ZH Marathon GmbH, Vulkanstrasse 110c, 8048 Zurich, info@zuerichmarathon.ch) up to one week before the event, your personal data may be passed on for services or advertising purposes in connection with the event. The consent to pass on the data to third parties can be revoked at any time.

I assure the accuracy of the information I have given. After my registration, I am not entitled to a refund of the participation fees. Note according to the data protection law: Your data will be saved automatically! 

Valid for registrations from Mai 1st, 2022

 
 
Participation cancellation  

ZH Marathon GmbH provides participation cancellation cover if a runner is unable to take part in the event due to any of the following occurrences, provided that such occurrence happened after the participation cancellation was taken out:

a) unforeseen serious illness, serious injury, serious complication of pregnancy or death of the runner or their life partner and family (spouse, children, parents, grandparents).


b) pregnancy of the runner, if the date of the event is after the 24th week of pregnancy or if the event would present a risk to the unborn child.


c) severe damage to the property of the person at his place of residence by fire, storm, theft or water damage, so making his presence at home indispensable.

If a runner suffers from a chronic illness without participation in the event being called into question by such illness at the time
when the participation canellation is taken out, ZH Marathon GmbH shall pay the resulting costs if participation has to be cancelled because of an unforeseen serious acute deterioration of this condition or in the event of death as a consequence of the chronic illness.

The runner must take all steps before and after the case of claim which can help avert or mitigate the consequences and elucidate the
circumstances of the loss.

ZH Marathon GmbH must i.a. be furnished immediately with
• the documents or official statements substantiating the occurrence of the damage,
• the payment details (supply IBAN and SWIFTBIC).

Participation cancellation       

Valid for registrations from September 21st. 2022

Cancellation costs insurance         

Valid for registrations from Mai 1st, 2022